About us Who we are Our team Joan McNeill Head of Operations Joan joined our team as Head of Operations in September 2021. Her role is all about getting Clan to run as smoothly as possible, supporting the work we do with children and young people and ensuring we deliver on our organisational priorities. Joan has a lot of experience in business support and operations in particular working with organisations that help children and families facing difficult times. She is passionate about tackling inequality and defending children’s rights. Outside of work Joan loves sports and outdoor adventures. She is also studying Social Sciences and Childhood and Youth Studies with the Open University.