CELCIS - Key COVID-19 coronavirus-related information, official guidance and advice for supporting the care and protection of children and young people in Scotland.

Childline - a listening service for anyone under the age of 19. Freephone 0800 1111 

Children 1st Parentline - a listening service for anyone needing help or advice. Freephone 08000 28 22 33 

Children and Young People’s Commissioner Scotland - information and advice about human rights for children, young people and adults. Freephone: 0800 019 1179. Text: 0770 233 5720. Email [email protected]

NSPCC - helpline for adults who are worried about children. Freephone 0808 800 5000 

Victim Support Scotland provides support and information services to victims and witnesses of crime in Scotland. Phone number: 0345 603 9213 (charged)

Who Cares? Scotland support and advice line for care experienced people worried about Coronavirus. Phone number (call or text): 0775 604 7389. Dedicated kinship care number: 0754 533 7152.

Additional support for learning

Enquire - the Scottish advice service for additional support for learning - Helpline via online form https://enquire.org.uk/contact/

Alcohol and Drugs

Drinkline - 0800 7 314 314

Know the Score - free, confidential helpline for drugs information and advice. Phone number: 0800 587 5879 (free from landlines, mobile costs may vary)

Scottish Families Affected by Drugs and Alcohol - Helpline: 08080 10 10 11

Asylum Seekers, refugees and migrants

Saheliya - specialist mental health and well-being support organisation for BAME asylum seeker, refugee and migrant women and girls (12+) in the Edinburgh and Glasgow area. Phone number: 0131 556 9302

Migrant Help UK - support, guidance and accommodation to vulnerable migrants across the UK www.migranthelpuk.org. Phone number: 0808 8010 503

Scottish Refugee Council - services for refugees - Phone: 0141 248 9799, Email [email protected]

BAME girls

Amina Muslim Women’s Resource Centre - listening and signposting service for Muslim women across Scotland. English, Urdu, Arabic, Bangla and Swahili and, when required, using online interpreting. Phone number: 0808 801 0301

Hemat Gryffe Women's Aid - provide specialist support to BAME women who experience domestic abuse influenced by culture and tradition. Phone number: 0141 353 0859

Shakti Women's Aid - BME women, children and young people experiencing, or who have experienced, domestic abuse from members of the household. Phone number: 0131 475 2399


Cruse Bereavement Care - Freephone 0808 808 1677

Forced Marriage & Trafficking

The Forced Marriage Unit London provide advice across the UK Phone number: 020 7008 0151 (Charged, but the the Forced Marriage Unit can call you back if you need them to)

Scotland’s Domestic Abuse & Forced Marriage - Helpline Phone number: 0800 027 1234, Email: [email protected]

Modern Slavery - Helpline trafficking prevention helpline. Phone number: 0800 0121 700

The TARA Project - support and access to crisis accommodation for women in Scotland, aged 18+ who have been trafficked for the purposes of commercial sexual exploitation. Phone: 0141 276 7724


The Fostering Network’s Fosterline Scotland provides information and guidance on all issues affecting foster carers and fostering services. Call 0141 204 1400 or visit https://www.thefosteringnetwork.org.uk/

Gender Based Violence

Refuge Advice on dealing with domestic violence. Phone: 0808 2000 247, Website: www.refuge.org.uk

Scotland’s Domestic Abuse & Forced Marriage Helpline Phone number: 0800 027 1234, Email: [email protected]

The National Stalking Helpline Phone number: 0808 802 0300, Email: [email protected]

Rape Crisis Scotland Helpline Phone number: 08088 01 03 02, Email: [email protected]

Trauma Counselling Line Scotland - confidential telephone counselling to any adult who experienced abuse as a child. Phone number: 08088 020 406

SAY Women offers safe, supported accommodation and related services for young women, aged 16-25 years, who are survivors of childhood sexual abuse, rape or sexual assault and who are homeless or threatened with homelessness. Phone number: 0141 552 5803

The NSPCC FGM (Female Genital Mutilation) Helpline for anyone who is worried about a child who is at risk of or has had FGM. Phone number: 0800 028 3550, Email: [email protected]


Shelter Scotland Helpline phone number: 0808 800 4444

LGBT Resources

LGBT Youth Scotland - Phone number: 0131 555 3940

LGBT Helpline Scotland information and emotional support to LGBT people and their families, friends and supporters across Scotland. Phone number: 0300 123 2523 (Charged)

National LGBT Domestic Abuse Helpline (Galop) - LGBT specific domestic abuse helpline (1pm-5pm Tuesday is a trans specific service. Phone number: 0300 999 5428 (Charged) / 0800 999 5428 (Freephone), Email: [email protected]

Scottish Transgender Alliance - email: [email protected] or [email protected]

Mental Health

Samaritans is a listening service where you can talk about anything. (You don’t have to be suicidal.) Phone number: 116 123 (Freephone) / 08457 90 90 90 (Charged)

SAMH (Scottish Association for Mental Health) provide a variety of mental health services across Scotland. Phone number: 0141 530 1000

Anxiety UK Phone: 03444 775 774, Website: www.anxietyuk.org.uk

CALM for men aged 15 to 35. Phone: 0800 58 58 58, Website: www.thecalmzone.net

Mental Health Foundation - provides information and support for anyone with mental health problems or learning disabilities. Website: www.mentalhealth.org.uk

Mind promotes the views and needs of people with mental health problems. Phone: 0300 123 3393. Website: www.mind.org.uk

NHS helplines - The NHS has listed a great deal of other helplines that may be able to help during this time. These include, Mental health helplines, Abuse helplines, Addiction helplines, Alzheimer’s helplines, Bereavement helplines, Crime victim helplines, Eating disorder helplines, Learning disability helplines, Parenting helplines, and Relationship’s helplines. https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/

No Panic - Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Phone: 0844 967 4848. Website: www.nopanic.org.uk

PAPYRUS - Young suicide prevention society. Phone: HOPELINEUK 0800 068 4141. Website: www.papyrus-uk.org

Rethink - Mental Illness Support and advice for people living with mental illness. Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm). Website: www.rethink.org

SANE - Emotional support, information and guidance for people affected by mental illness, their families and carers. SANEline: 0300 304 7000. Website: www.sane.org.uk/support

YoungMinds - Information on child and adolescent mental health. Services for parents and professionals. Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm). Website: www.youngminds.org.uk

Beat - Eating disorders - Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s). Website: www.b-eat.co.uk

Mencap - Charity working with people with a learning disability, their families and carers. Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm).


Citizens Advice Scotland - Phone number: 0131 550 1000

National Debtline - Phone number: 0808 808 4000


Family Lives - Advice on all aspects of parenting, including dealing with bullying. Phone: 0808 800 2222. Website: www.familylives.org.uk

One Parent Families Scotland - advice and support to single parents. Helpline 0808 801 0323; email: [email protected] 

Shared Parenting Scotland (previously Families Need Fathers Scotland) - Phone 0131 557 2440; email: [email protected]

Parentclub – Scottish Government website for parents with resources and parenting tips www.parentclub.scot

Relationship support

Relate - www.relate.org.uk

Sexual Abuse

Stop it now! Scotland - UK helpline 0808 1000 900; https://www.stopitnow.org.uk/stop-it-now-scotland/

The Upstream Project - Preventing Sexual abuse - Phone 0808 1000 900 or visit https://www.theupstreamproject.org.uk/